How many scores of hours a year do you waste trying to talk to a human being on the other end of a telephone regarding important business?
How many times do they lie to you when claiming that your incredibly long wait is is just an occasional blip - on this particular day?
How many times do you finally get a response - only to find that the person allegedly helping you possesses an execrable quality of English - and, oh-so-often - insufficient ability to help you with your problem? Many who do have good English have a form of the language which is so accented that it can be impossible to communicate.
How often does the repetition of tinny muzak drive you close to a point of mental distraction?
BUSINESSES - THIS DAMAGES YOU! THE FEW PLACES WHICH DO NOT PLAY THESE FOOLISH GAMES SOAK THOSE OF US UP WHO MIGHT ONCE HAVE BEEN YOUR CUSTOMERS.
LOSE BUSINESS - WHY DON'T YOU?
WHY NO LANGUAGE TESTS FOR YOUR EMPLOYEES IN BANGLADESH OR ...?
WHY ALIENATE CUSTOMERS?
Blogger: I haven't even mentioned council and government institutions!
