Princess.

Trapped in Bangkok by volcanic ash, our cruise company, Princess, virtually washed their hands of us.

We were dumped in a hotel with some local representatives who were very badly informed and whose English left a great deal to be desired. This was only the tip of a very large iceberg. - (Perhaps not the most appropriate metaphor when talking of cruises, I suppose.)

Four months later, and one superb passenger - a certain Liz Kemp - is still fighting for some acknowledgement and perhaps compensation from a cruise company which should be ashamed of its actions.

I fully recommend that no reader of this Blog should ever book a cruise with this firm! (An escape from Princess is the recommendation we interpret from the logo above.)